The case will come in a slightly used-like condition, with wear or tear visible. If you have any issues pairing your device, feel free to send us a message! Serial numbers are recorded before shipment for easier processing.

Contents of purchase

1x Powerbeats Pro Charging Case Replacement

No other accessories will be included.

Shipping Details

The Powerbeats replacement will be shipped the same business day or the next depending on the time of purchase. Orders purchased on Sunday will be processed Monday. 

Our shipping estimate is 3-5 Business Days via USPS First Class.

Sync Instructions

Place both Powerbeats Pro in your charging case, and charge for at least 1 hour through a wall outlet.

Open the lid of the charging case and verify the light is flashing amber.

Press and hold the setup button on the Beats for 5 to 30 seconds.  The light should flash white. If still flashing amber, continue to charge for another 30 minutes, then attempt this step again until flashing white.

Open the case, and with your Beats both inserted into the charging case still, hold it next to your phone(the phone needs to be unlocked) and wait for the setup animation. Select connect, and tap done

Return Policy

We do offer returns if you are dissatisfied with the product or if we cannot assist you in pairing the device. We always recommend sending a message first, we will do our best to respond quickly and resolve any issues.